Settlement Good; Understanding Better; Prevention Best
I love serving as a mediator for the Equal Employment Opportunity Commission. It allows me to assist people in dispute who are willing to share their pain about wrongs that... Read More
Blog
Manager as Mediator
I’ve just been texting with my brothers. One is a dyed-in-the-wool Democrat and the other a Reagan Republican. I try to act as a mediator in these text battles because... Read More
How Do You Roll?
If you have a spare 10 minutes this weekend, click here to find out how you roll when confronted by conflict. Enjoy!
Outward Bound and Philadelphia Schools
Philadelphia Outward Bound School and the School District of Philadelphia have announced an expansion of their 25 year old partnership. Last night at the Museum of the American Revolution, Dr.... Read More
Discover Character and Build Community
Discovering character while building community. What an inspirational idea. Tonight in Philadelphia, the School District of Philadelphia and Outward Bound are announcing a joint venture to help more district students... Read More
Does Your Organization Have a Conflict Resolution Officer?
If someone at your office comes to work every day with a resentment against their supervisor, do they have a private way of communicating that? If two colleagues start working... Read More
What is Your Default Setting?
While you’re enjoying your long weekend, take this self-assessment to learn more about becoming a strategic problem solver. Self Assessment
Getting Triggered? Reassess, Listen, and Reflect
A wise man once said to me: Be grateful when times are good and graceful when times are bad.” Despite my tendency for forgetfulness, I always try to remember this. ... Read More
Do You Work With Someone Difficult
Here is a sneak peak of my Master Class for this Friday’s Millennial Leadership Summit in Philadelphia: How many of you work with someone you would describe as “difficult”? Workplace... Read More