It doesn’t take much for a seemingly minor problem to become a major headache. Maybe you have a disagreement with a neighbour, or a co-worker, that just never gets resolved and feels like it gets worse over time. Mediation is a confidential, safe and productive way of solving problems. Instead of blaming another party or deciding who’s at fault, mediation is about creating positive solutions and meaningful outcomes. It’s a process of sharing different perspectives and working together to find common ground.
Suppose you are a sales manager for a real estate firm in New York. Every sales manager works independently, has his/her own “territory,” team of... Read More
Suppose the following: You are the office manager of a prestigious medical facility. An angry patient calls the office complaining that she has been waiting... Read More
Suppose the following: You are managing a research and development team at a mid-sized software company. Your team is working on a new long term... Read More
If you’re going to try mediation, do so with problem-solving on the mind. Use your best cooperative skills to find a resolution to the dispute. ... Read More
Once the necessary condemnation and rage run their course, there is an opportunity to change the conversation. Instead of we versus them, the notion of... Read More
I love serving as a mediator for the Equal Employment Opportunity Commission. It allows me to assist people in dispute who are willing to share... Read More