It doesn’t take much for a seemingly minor problem to become a major headache. Maybe you have a disagreement with a neighbour, or a co-worker, that just never gets resolved and feels like it gets worse over time. Mediation is a confidential, safe and productive way of solving problems. Instead of blaming another party or deciding who’s at fault, mediation is about creating positive solutions and meaningful outcomes. It’s a process of sharing different perspectives and working together to find common ground.
In the world of problem-solving, particularly within complex systems, there are two distinct types of challenges that help shape our approach and strategies: “clock problems”... Read More
Trust is a fundamental element in all types of relationships, whether personal or professional. It forms the backbone of effective communication, collaboration, and overall relationship... Read More
In a world often divided by ideologies, beliefs, and values, the idea of empathizing and actively listening to our enemies might seem like an absurd... Read More
Coaching someone through conflict offers numerous benefits, enhancing both personal and professional development. Here are some key merits: 1. **Improved Communication Skills**: Coaching helps individuals... Read More
Suppose you are a sales manager for a real estate firm in New York. Every sales manager works independently, has his/her own “territory,” team of... Read More
Suppose the following: You are the office manager of a prestigious medical facility. An angry patient calls the office complaining that she has been waiting... Read More
Suppose the following: You are managing a research and development team at a mid-sized software company. Your team is working on a new long term... Read More
If you’re going to try mediation, do so with problem-solving on the mind. Use your best cooperative skills to find a resolution to the dispute. ... Read More