How Would You Handle This Situation at Work? Part 1
Suppose the following: You are managing a research and development team at a mid-sized software company. Your team is working on a... Read More
Mediation Works If You Work It
If you’re going to try mediation, do so with problem-solving on the mind. Use your best cooperative skills to find a resolution... Read More
The Red and Blue Dialogue Project is Live!
Over the past year, can you recall a time in which you got into a discussion about politics? Was it civil and... Read More
The Answer to Charlottesville
Once the necessary condemnation and rage run their course, there is an opportunity to change the conversation. Instead of we versus them,... Read More
Settlement Good; Understanding Better; Prevention Best
I love serving as a mediator for the Equal Employment Opportunity Commission. It allows me to assist people in dispute who are... Read More
Manager as Mediator
I’ve just been texting with my brothers. One is a dyed-in-the-wool Democrat and the other a Reagan Republican. I try to act... Read More
How Do You Roll?
If you have a spare 10 minutes this weekend, click here to find out how you roll when confronted by conflict. Enjoy!
Getting Triggered? Reassess, Listen, and Reflect
A wise man once said to me: Be grateful when times are good and graceful when times are bad.” Despite my tendency... Read More
Do You Work With Someone Difficult
Here is a sneak peak of my Master Class for this Friday’s Millennial Leadership Summit in Philadelphia: How many of you work... Read More
Parents: You Are Your Reputation
A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well. ... Read More