Conflict Management for Teachers and Administrators

This is an excellent training for the beginning of the school year, so every teacher has some new skills to use for that first conflict that arises.  It also increases the collegiality among teachers, and makes them feel more empowered heading into the school year.

It is also very useful for new hires, so they feel empowered to engage in constructive conflict resolution strategies when problems first emerge.

  • Conflict management cultures: the relationship between needs, rights and power
  • Emotions matter: the 80/20 rule
  • Communication styles: how we operate in conflict
  • Empathic listening – probing and paraphrasing
  • I’ve got something to say
  • Definitions and sources of power
  • Leadership traps
  • Our own chronic mindsets
  • Seven conflict approaches